When do I get my Tracking Number?
At Abby's Hair and Beauty, we are committed to satisfying and meeting the needs of our customers. You would receive your tracking number as soon as your order ships.
How long does it take to get my hair?
Due to the nature of our business, allow 1-3 business days for the processing of your order (within the United States). Allow 3-5 business days for International Orders (orders placed outside of the United States).
Are there any shipping exceptions?
There may be shipping exceptions if there are any verifications needed at the processing of your orders. Shipping exceptions require that you provide proof of identity and may lead to delay or cancellation of your order. LET YOUR BILLING AND YOUR SHIPPING ADDRESS MATCH!!! You would receive an email from us in which you have 24 hours to respond with the necessary information that we need. Failure to respond would lead to a cancellation of your order.
Once your order ships, Abby's Hair and Beauty WILL NOT be responsible for any lost or stolen packages, you would have to file a claim with the shipping company (USPS, FedEx, UPS).
Can I return and/or exchange?
ALL SALES ARE FINAL! Because of the type of product that we provide, we do not accept any type or form of returns and/or exchanges. In the case where we made an error, we would take responsibility however, all the products must be returned in the original state it was delivered.